Our team understands that unforeseen circumstances can arise; however, to ensure proper planning and care for all our patients, we have a strict cancellation policy. All payments made as a deposit or reservation for surgery are non-refundable. This is because, from the moment a procedure is scheduled, resources, medical equipment, and the specialist's time are allocated, preventing us from offering that slot to other patients. In the event of rescheduling, the amount paid can be applied to a new date within a specified timeframe, subject to availability and previously established conditions. We appreciate your understanding and commitment to this policy, which allows us to continue providing quality service to all our patients.